Help

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After you've placed an order

Can I track my order?

Yes, you can track your order directly on Revibe website. You should receive a link with your confirmation email to track your order. Otherwise please use this link to track your order. https://kw.revibe.me/pages/order-tracking. You will need to ente

What if my order doesn't arrive within 4 business days?

We take pride in delivering all orders within a span of four working days. Nevertheless, we acknowledge that there could also be unforeseen circumstances beyond our control that may cause a delay in the delivery of your order. In such an unlikely eve

I received the wrong device

Our deepest apologies for any inconvenience caused by this issue. Should such an event occur, we kindly request that you inform us promptly by contacting our support team through the designated web form. You may do so by accessing the following link

I received a damaged parcel

We want you to be happy with your purchase! If the item you received is damaged, broken, or not in the desired condition, please report the issue to us within 2 hours of delivery. Here's how to report the issue:. 1. Visit our contact form: Warranties

I want to cancel My Order

We understand that sometimes plans change, and you may need to cancel your order. Here's how it works:. If your order is delayed, you're entitled to cancel free of charge. We're committed to keeping our delivery promises, and if we don’t, we’ll make