Before you place an order

After you've placed an order

Contact us now via email at contact@revibe.me! An expert from our customer service will answer you within 24 hours.

We're available between Sunday to Thursday from 8:30am to 4:30pm.

Revibe KW EN

We ship within 2 to 4 working days. For more details, check out the articles on this section.

Shipping and Cancellation

Revibe contact details

What is Revibe?

Is Revibe a registered company?

Why buy a refurbished device from Revibe?

Revibe company

Does Revibe have a physical store?

Where is Revibe present today?

Revibe locations

About Revibe

When I will get my order delivered?

Can I collect from a location?

Can I have a picture of the device before purchasing?

Where do we currently deliver?

Can I track my order?

What if my order doesn't arrive within 4 business days?

I want to cancel My Order

I received the wrong device

I received a damaged parcel

Does Revibe provide a warranty?

What is covered by Revibe warranty?

What is not covered by Revibe warranty?

How to Purchase an Extended Warranty?

How long would it take for the device to be fixed?

My battery is draining fast

“Important Message” or “Unknown Part” warning from Apple?

Warranty

Returning a device under the 10 days return policy

What is Revibe refund policy?

What is Store Credit refund?

Returns

Battery draining

How to show us your issue?

Hardware issue (microphone / speaker (audio) / camera / buttons)

Wrong device

How to provide the right proof?

Warranty and Returns

What are Revibe device conditions?

Are Revibe devices original?

What does refurbished mean?

Are Revibe devices waterproof?

Device

Do you offer chargers?

Does Revibe product come in a box?

Accesories

Revibe products

How to place an order?

Can I pay once I receive my order, cash on delivery (COD)?

Can I open or inspect device before paying cash on delivery?

Cash on delivery

I would like to ask for an invoice

I have an old device - can I exchange it?

I have a device to sell

Other

Payment methods

I would like to partner with Revibe. How can I contact you?

Partners

Partnerships

Others